Accessible Customer Service Policy


This policy is intended to meet the requirements of Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act, 2005, and applies to the provision of goods and services to the public or other third parties, not to the goods themselves. All goods and services provided by Upper Canada Specialty Hardware Ltd. shall follow the principles of dignity, independence, integration and equal opportunity.

Submitting Feedback:

Customers can submit feedback to:

Operations Manager
7100 Warden Avenue, Unit #1, Markham, Ontario, L3R 8B5
Customers who wish to provide feedback by completing an onsite customer feedback form or verbally can do so to any Upper Canada Specialty Hardware Ltd. employee.